Finding Local Repair Services: A Newcomer’s Guide to Getting Things Fixed in Israel
Moving to Israel is an exciting adventure filled with new experiences, vibrant cultures, and striking landscapes. However, as you settle into your new home, one of the practicalities that quickly becomes important is knowing how to get things fixed when they break. Whether it’s a leaky faucet, a malfunctioning air conditioner, or a broken smartphone screen, finding reliable and efficient repair services can be a challenge when you’re unfamiliar with the local system.
In this guide, we’ll walk you through the essentials of finding local repair services in Israel, with helpful tips and resources to make your life easier.
1. Where to Start: Online Platforms and Apps
One of the best places to start your search for repair services in Israel is online. While personal recommendations are valuable, there are several apps and websites where you can quickly find trusted professionals.
Yad2 and Homeless.co.il
Yad2 and Homeless.co.il are popular platforms where you can find anything from rental properties to second-hand furniture. But did you know they also have sections dedicated to services, including repairs? Both websites allow you to filter by location and service type, making it easy to find a plumber, electrician, or handyman in your area. Listings often include reviews from previous customers, giving you an idea of the provider’s reliability and quality.
Apps Like GettFix and TaskRabbit
For a more app-friendly experience, GettFix and TaskRabbit are great options. GettFix allows you to book repair services directly through the app, offering everything from appliance repairs to general handyman work. Prices are usually transparent, and you can even schedule same-day appointments. TaskRabbit, though more well-known internationally, also operates in Israel and connects you with local ‘Taskers’ who can handle a variety of small jobs, from furniture assembly to minor home repairs.
Facebook Groups
Don’t underestimate the power of social media. There are many local Facebook groups dedicated to newcomers and expats in Israel, where you can ask for personal recommendations. Groups like “Secret Tel Aviv” or “Haifa Expats” often have members who are happy to point you in the direction of a trusted handyman or repair specialist they’ve used before.
2. Common Repairs: Who to Call for What?
In Israel, repair services are often specialized, so knowing who to call is vital to resolving issues quickly and efficiently. Let’s break down some of the most common repair needs and the professionals to contact.
Plumbing Problems
Leaky faucets, clogged drains, and malfunctioning toilets are common household issues. In Israel, the go-to professional for these types of problems is called an instalator (אינסטלטור), essentially a plumber. Plumbers in Israel typically charge either by the hour or per job, so it’s worth asking for a quote before the work begins.
For emergency plumbing services, many Israelis use local businesses that offer 24-hour service. One example is “Haviv Plumbing,” a national chain known for its quick response times. If you’re looking for someone more local, apps like GettFix can help you find a nearby instalator who can come on short notice.
Air Conditioning Issues
Israel’s summers can be brutal, so when your air conditioner breaks down, it’s crucial to get it fixed quickly. Air conditioning repair specialists (known as takanim in Hebrew) are available throughout the country, especially in the more populated areas like Tel Aviv, Jerusalem, and Haifa.
A good example of a national company offering AC repair services is “Tadiran Service,” which specializes in both repair and installation of air conditioning units. However, if you prefer a more personal touch, many takanim operate independently, and you can often find them through local listings or apps.
Appliance Repairs
From washing machines to refrigerators, when a major appliance stops working, it can disrupt your daily life. In this case, you’ll need an technai le’machsheirim (טכנאי למכשירים), or appliance technician. Many appliance brands, such as Bosch or Electra, offer their own repair services, but independent technicians can often provide a quicker and sometimes less expensive service.
One example of an independent service is “Dr. Fix,” a well-known appliance repair company that operates in major cities. For smaller, localized businesses, check out listings on Yad2 or ask in local expat groups for recommendations.
3. Language Barriers: How to Communicate Effectively
One of the challenges newcomers often face when dealing with repair services is the language barrier. While many Israelis speak English, especially in urban areas, some repair technicians might be more comfortable speaking in Hebrew. Here are some tips to bridge the communication gap.
Key Hebrew Terms for Repairs
Learning a few key Hebrew words related to repairs can go a long way. Here are some basics:
- Instalator (אינסטלטור) – Plumber
- Technai le’machsheirim (טכנאי למכשירים) – Appliance technician
- Takan (טכנאי) – AC technician
- Tikunim (תיקונים) – Repairs
- Bayat (בעיה) – Problem
- Mechir (מחיר) – Price
Having these words ready can make phone calls or in-person discussions smoother. Additionally, using Google Translate or apps like “Hebrew by Nemo” to practice common repair phrases can help you feel more confident.
Ask for WhatsApp Communication
If you’re not comfortable speaking Hebrew over the phone, many Israeli repair professionals are happy to communicate via WhatsApp. This can be especially helpful because you can take pictures of the issue and send them directly to the technician, which often leads to a faster diagnosis and solution.
Conclusion: Navigating Local Repair Services in Israel
As a newcomer to Israel, finding reliable repair services can initially feel daunting, but by leveraging online platforms, learning essential Hebrew phrases, and asking locals for recommendations, you’ll soon have a go-to list of trusted professionals. Whether it’s a plumbing emergency or a routine appliance repair, help is never far away in Israel’s bustling cities and towns.
Remember, it’s always a good idea to ask for quotes upfront, read reviews, and don’t hesitate to ask questions about the service. The more informed you are, the smoother the process will be. In no time, you’ll be navigating Israel’s repair services like a local!