Connecting Water Supply in Israel: A Newcomer’s Guide
Moving to a new country can feel like a whirlwind of new experiences, and while the excitement of exploring Israel will undoubtedly fill your days, there are a few practical matters to take care of as well—one of the most important being connecting your water supply. Whether you’ve just moved into a new apartment or are setting up a home in Israel for the first time, understanding how water supply works here is essential for seamless living. Fortunately, the process of setting up your water account is straightforward, and we’re here to guide you through it.
In this post, we’ll walk you through everything you need to know about connecting your water supply, along with some tips to help you manage your usage in a country where water conservation is a priority.
1. Understanding Israel’s Water System
Israel has a unique water situation due to its semi-arid climate and limited natural water resources. However, Israel has become a global leader in water management, and understanding how the system works will help you appreciate its efficiency.
Centralized Water Services
Israel’s water supply is managed centrally by a government body called “Mekorot,” which oversees the distribution of water across the country. However, for day-to-day services like connecting your water supply, billing, and maintenance, you will deal with local water companies. Each city or municipality has its own water provider responsible for distributing water to homes and businesses.
For example, if you’re moving to Tel Aviv, your water services will be managed by “Mei Avivim,” whereas in Jerusalem, the “Hagihon Company” will be your point of contact. It’s crucial to identify your specific local water company, as they will handle your connection and billing.
Water Conservation Efforts
As a newcomer, you’ll quickly notice that water conservation is a significant part of daily life in Israel. The country has invested heavily in desalination plants, wastewater recycling, and advanced irrigation techniques to ensure a stable water supply. However, conserving water remains a cultural and environmental priority, and you’ll often encounter reminders to use water wisely.
2. Steps to Connecting Your Water Supply
Once you’ve settled into your new home, connecting your water supply is one of the first administrative tasks you’ll need to tackle. Luckily, it’s a straightforward process if you follow these steps:
Step 1: Contact Your Local Water Company
After determining which local water company services your area, the first step is to contact their customer service department. Most local water companies allow you to set up your account online, but you can also visit their offices in person if you prefer. You’ll need to provide the following information:
- Your Israeli ID number (Teudat Zehut) or passport number (for non-citizens)
- A copy of your rental agreement or deed if you’ve purchased a property
- Your bank details for future payments
Step 2: Transfer of Account
If you’ve moved into a property that was previously occupied, you’ll need to transfer the water account from the former tenant or homeowner to your name. Both you and the previous occupant will need to fill out a “Transfer of Account” form, which is generally available from your local water company’s website. This ensures that all future bills will be sent to you and that previous debts (if any) are not your responsibility.
Step 3: Meter Reading and Billing
Water usage is tracked through a meter, so once your account is set up, the local water company will ensure that your meter is accurately read. It’s important to check the meter reading yourself when you move in to avoid any discrepancies. The water company will use these readings to calculate your monthly or bi-monthly bill, which will be sent to you either by mail or electronically, depending on your preference.
3. Managing Your Water Usage and Bills
Once your water supply is connected, it’s important to manage your usage effectively, both for environmental reasons and to avoid high bills. Here are some tips to help you stay on top of things:
Understanding the Water Tariff System
Water in Israel is priced on a tiered system based on usage. The more water you use, the higher the rate you’ll pay per cubic meter. The tariff system is divided into two main categories:
- Basic Consumption Rate: This applies to a certain amount of water allocated per person in the household. The rate for this level of consumption is relatively low.
- Excessive Consumption Rate: If you exceed the basic allocation, you’ll be charged a higher rate for the additional water.
For example, in a household of three people, the basic consumption allocation would be higher than that of an individual living alone. To avoid paying higher rates, it’s a good idea to monitor your usage and try to stay within the basic consumption rate.
Water-Saving Tips
Water conservation is not only an environmental responsibility but also a way to keep your bills manageable. Here are a few simple tips to help you save:
- Install Water-Saving Devices: Many homes in Israel are equipped with water-saving faucets and showerheads. If your new home doesn’t have them, they’re inexpensive and easy to install.
- Monitor Your Water Meter: Periodically check your meter to ensure there are no leaks or unexplained spikes in usage. A dripping faucet or running toilet can significantly increase your water bill.
- Be Mindful of Usage: Shorten your showers, don’t leave the tap running while washing dishes, and use your washing machine and dishwasher only with full loads.
Conclusion: A Smooth Start with Connected Water
Connecting your water supply in Israel is an essential part of settling into your new home, and understanding the water system—both the practicalities of setting up your account and the importance of water conservation—will help you integrate smoothly into daily life here. By following the steps outlined above and keeping an eye on your water usage, you’ll be able to manage your water supply efficiently and contribute to Israel’s ongoing efforts to preserve its precious water resources.
With this task checked off your list, you can turn your focus toward enjoying all the wonderful experiences Israel has to offer—knowing that your home’s water supply is flowing smoothly!